Sunday, January 15, 2012

A Visit to the Police Station

When living in a country, the United Arab Emirates, which has no ‘habeas corpus’ - or due process of law - or constitutional rights - a visit to the local police station is not an occasion for the blithe spirit. Nerves may justifiably start to jangle while the visitor is still some distance away. The situation isn’t helped by the fact the police are everywhere - perhaps 50 percent or more of the entire Arab population of Dubai –where we live - is connected in one way or another to either the police or the army. In other words, the public is outnumbered and the ‘other side’ has guns and they do not have to recite any ‘Mirandas’ when making an arrest. Whatever else our feelings may be toward the police, we, at the very least, develop a desire to avoid contact.

In this regard, it helps to know some of the finer legal points. A person can be arrested and jailed (for some considerable length of time, I might add) for swearing in public (swearing involves taking God’s name in vain) and if one thinks the God he curses in North America is not the one the Arabs worship, he must think again. They are one and the same. Only the names are different. It is also important to know that the local police seem quite able to understand profane Western euphemisms for God – like, that miserable control freak with the white beard – and even a run-of-the-mill angry tirade in public runs the risk of being labeled sacrilegious and earning the ranter a trip to the hoosegow. Better to keep a low profile. This keeping a low profile is also mindful of the general practice of law enforcement in the UAE. Most policemen simply want to spend their shifts riding around in squad cars. They don’t want to be involved unless absolutely forced to. Nevertheless, making a visit to a police station might be taking their disinterest too far.

As well, a person can go to jail for drinking a bottle of water in public during Ramadan. ‘In public’ may include driving in the car and being seen by someone. There is an edge to living in Dubai that most people would never experience in North America – unless, of course, they are a person of color living in a less-than-genteel urban area. But, I digress.

The trip to the police station is to renew my temporary driver’s license. I plan my visit for early in the morning so as to avoid the inevitable bureaucratic crunch. People are, in the UAE, typically not processed as fast as they appear at the processing centres Lineups are long and typically ill-tempered.

The Police, I discover, live very well. The premises are first-rate, top-notch, swarming with gardeners and handymen working to keep the grounds beautiful. There are no sandy desert wastes in this compound. Trees, and grass, and flowers abound. It is a disarmingly benign environment - until one remembers where one is. We live in a quasi police state and I am in the middle of their, uh, lair. Heads up and keep your head down, I tell myself with no sense of contradiction.

This is how the system works in UAE. All power resides with the sheikh. Power and rights across the land emanate from him and are enjoyed by others only through his sufferance and blessing. The sheikh giveth and the sheikh taketh away. Literally. The police exist to help him maintain peace and order. Their power - if that be the term - is derived from whatever the Sheikh says they have. It is a long and honored Arab tradition. Suffice it to say, the UAE is a VERY peaceful and law-abiding nation, the only crime of widespread incidence being the irrational, impulsive, and incessant honking of horns (Ignoring, of course, the fact that ALL of the unskilled laborers have their passports confiscated upon arrival, are paid less than what they were promised, have no rights, and are, in fact, slave labor – but that is CRIME the police tend to overlook).

I park my car – out of sight of the licensing wing lest they find some reason to lift my license while I, on the other hand, remain determined to drive – and walk around to the ‘green’ wing. The ‘green’ wing is a large, bright and open room with wickets set about the perimeter. The wickets have signs overhead reading ‘Data Entry’, ‘Temporary Permits’, ‘Licensing’, and ‘Cashier’ (this wicket is enclosed in what looks suspiciously like bulletproof glass to ensure, ludicrously, that no robbers have easy access to the day’s receipts),. In the centre of the room, plastic chairs are placed around potted trees. More plastic chairs are lined up near the various wickets. An information booth guards the entrance.

Like the dupe I am, I approach the information desk and ask where to go to get a temporary license. If I have observed one thing in Dubai, it is that people manning information booths behave in like fashion. The booths might more accurately be called ‘Pointer’ booths. Undoubtedly, part of this is due to the language problem but one senses it is not the only reason. English is too widely spoken - malice aforethought? In any case, the answer to any question is rarely verbal. The man, without looking at me, points.

‘In there?’ I persist.

He double points. Still no words. I know when I am beaten. I follow his hand signal and hope more information is forthcoming. I locate a display case with various application forms. One of them reads ‘Application for Temporary License’. I am in luck – maybe. Looking about, I seek in vain for some place to fill out the form. But I DO notice a great many officers of the law milling about behind the wickets. There are dozens of policemen in finely-tailored, precision-ironed uniforms. On their heads perch natty berets while yards of colorful lanyards hang from their epaulets. These policemen are a very impressive-looking group. Unfortunately, for me, they also remind me of many foreign police forces portrayed in the movies – movies that equated such uniforms with a savagery and sadism unknown in North America. In spite of myself, I tremble slightly. I think: There is nothing stopping these policemen from making the Hollywood stereotype come true!

I fill out the form by setting it on my lap. When I finally complete the questions that make sense (leaving the ones that don’t (such as, When is your Anniversary Date – Birth Date already having been asked ) to others), I approach a “Data Entry’ wicket, for no other reason than it seems, by default, the logical place to go. The phrase, ‘data entry’ means absolutely nothing to me, but surely I will be enlightened.

The policeman sitting at the wicket is talking to his associate at the next wicket. They ignore me. I stand, shifting from foot to foot, re-reading my application form as if to convey the notion I appreciated being given the time to review such an important document. Quickly, however, my ruse wears thin, and I simply stand, staring at the walls.

My policeman, still not looking at me, eventually extends a hand to receive the application. Carefully, gently, I place it in his hand. Now, he looks up, with his policeman’s hooded eyes, as if scouring his brain to recall the most recent ‘Ten Most Wanted’ photographs. I shift my weight again. I cough quietly.

‘Driver’s license’ he mutters. I extract my Canadian driver’s license. He looks at it and at me. Then he hands back the license and the application.

‘You need eye test and consulate proof.’

‘I need what?’ I momentarily forget my place. My voice is much too loud. Do I WANT to be incarcerated?

‘Eye test. Eye test. Proof driver’s license. Proof real. Get from consulate.’ He looks away, unprepared to take this already interminable conversation any further. Now I really forget myself. A deep-seated need to return surly with surly, boils over in me.

“You mean I hafta come BACK HERE?”

The policeman stares balefully at me. It is my considered opinion that only policemen possess this stare. It is a stare that says, ‘I’d love nothing more right now than to take you into the holding cell and beat you mercilessly about the ribs with a rubber hose.’ I step backward, spin on my heel and walk quickly toward the door, my step easing with every footfall, my mind slowing returning me to the reality of where I am. I move faster, but more quietly. In the parking lot, I look behind to see if anyone is following. The image of a brusque arrest and rough ferrying to the hoosegow, won’t go away even as I start the car. But nothing happens.

I return the next week with, what I hope are, the necessary documents. I supplement them with addition photographs, knowing the local fondness for documenting everything with a snapshot while at the same time insisting the applicant bring his or her own photographs. If nothing else, it is always a good reason for sending someone away without completing the intended task.

I approach the same wicket. The chair is occupied by a different policeman. He, too, is talking to his associate at the next desk. Again, I am made to wait and my behavior this time is no different. I am completely shameless and without creative resources for such situations. Dumbly, I wait.

Finally, the policeman concludes his conversation and turns to face me. I thrust the documents forward. Wordlessly, he takes them. He leafs through the documents without reading. If this is the point at which the decision is made as to whether I get a license or no, I have to say it is not an exhaustive examination. It is quite possible he merely counted the pieces of paper and found them to tally with the prescribed number. I wonder if I had simply cut five pieces of paper from the telephone book and handed them to him. Again, not wasting any words, he points toward the cashier and hands back my documents – now stapled together.

‘Cashier.’

I smile and nod and walk to the cashier’s wicket. One hurdle crossed, I think. But one can never be too optimistic. The system is skilled at leading one on, making one think the task has been accomplished, only to have someone, at the proverbial eleventh hour, announce that you have forgotten something and must return at another time. I smile at the cashier. He smiles in return and holds out his hand for the sheaf of documents.

“Twenty dirhams, please.”

Now, in spite of myself, I smile broadly. Not only was this man polite, he was letting me off without the usual government gouge. Twenty dirhams is roughly five dollars. Believe me, the UAE could teach North America something about user fees. But then, the UAE has no income taxes.

It is now his turn to point. He points to a wicket set beneath a sign reading ‘Temporary Licenses’. Gingerly, I shuffle over, quite sure I am about to be accosted and told I missed a wicket. But my fears are unfounded and I line up behind two Pakistani gentlemen. The police’s seat at this wicket is unoccupied.

We wait. Policemen enter and sit at the wicket next to ours. No one is seeking their services, we’re the only three people waiting at this side of the room. Nonetheless, they are not there to serve us. Our wait continues.

Suddenly, a large man dressed a dish-dash swishes into the chair and glowers at everyone in sight. An older policeman approaches him and says something in Arabic. An argument ensues. Soon, three or four policemen are into it. It could be about football, but I have no way of telling. Voices rise. There is anger. Listening to the argument, conducted in Arabic, I cannot help but be impressed. Most North Americans, arguing or not, cannot put a coherent sentence together. Our points are made with sound bites and expletives. These policemen sound like master debaters, the words rolling off their tongues in a rapid-fire, almost lyrical cadence. I want to cheer but, not knowing the issue being argued, am unable to choose sides. This does not prevent my imagination from seeing the situation get out of hand and three hapless license applicants thrown into jail for no other reason than being fence-sitters in an important argument. We three look away, the only prudent thing we can think to do.

The argument persists unabated for almost ten minutes. How, we think, can this man be expected to see to our driving license needs when he is almost apoplectic over something we know nothing about? What is to become of us if we are somehow dragged into this imbroglio? I resist a real temptation to run for my life. Would they shoot me down for needlessly interrupting the license application process? We continue to look away, pretending we have other matters to capture our attention, which we don’t.

Finally, the older policeman, perhaps tired of baiting the man at our wicket, walks away. Our man, glowering now worse than ever, turns to face the three of us. We look at the ceiling. Suppose he simply shoots us? Would that make him feel better? I plan, should the need arise, to offer up one or both of the Pakistanis. Perhaps they are doing likewise. Rolling his head from side to side, as in disbelief, our wicket policeman (I think he is a policeman – his uniform, I conclude, is at the cleaners this day) finally turns his attention to us. He points. At me. He waggles his finger to have me come forward. I’d forgotten this about Dubai officialdom. If ten Pakistanis are lined up ahead of one white, the white will always be called first. I make no excuses for this. Workers from the subcontinent have no rights. None. I hand him my papers. He, like the first man, glances casually at them and then places them into a tray. He points to a chair. I sit down. He begins to mutter to the policemen beside him, eager, we suppose, to resume the argument without the aggravation of the old policeman. His colleagues nod but do not otherwise respond.

I believe I am near to getting a license. But it is not at all clear. The documents in the tray have disappeared into back rooms and I am without any sort of guide. For all I know, the whole file has been submitted to Interpol. I wait. Not as long as the Pakistanis, but I wait.

After perhaps fifteen minutes, he growls at me. I know it is me he is growling at because he is pointing at me. I approach. He points to the tray. There sits my license. Gingerly, I pick it up. I look at him and raise my eyebrows. Is this it?

At this point, I come near to giggling, so great is my relief.. Flashing the biggest smile this side of a toothpaste ad, he announces. ‘You can go now.’ Were there ever sweeter-sounding words? Did Shakespeare ever write anything so ear-pleasing? I smile stupidly and stare at the license. Surely, I am not to be let off this easily? They can’t have finished with me?

I was – and they were. I walk out into the fresh desert air with a new appreciation for freedom. I now have my driver’s license. My euphoria ends only when I am reminded I must return within three months to get a permanent license. Bummer.

Monday, January 9, 2012

The Math Exam

The math exam is scheduled for 9:00 am. Mr. Bill is ready. He will ramrod 22 white dishdasha-clad young men through a 45-minute math exam. The task is, without question, the hardest thing he will have to do this school year. To a man/boy, the students are polite and pleasant to associate with. There is none of the ‘attitude’ that is so often shown by western students. They are a pleasure to work with. Yet, something comes over them at exam time. Gone is the easy-going compliance, replaced by a dogged determination to cheat. It’s a cultural thing and Mr. Bill does not judge. What the west calls cheating, they call cooperation. In any case, it’s him against 22 suddenly-clever adversaries, not struck dumb by the boring strictures of math, but keenly anticipating the opportunity to successfully navigate a tough exam without actually knowing anything.

Mr. Bill’s eyes blaze with his own sense of anticipation. They will NOT cheat. Not on his watch. His hands collapse into fists at the thought of what lies ahead. He is an instructor for Dubai Men’s College, part of the Higher Colleges of Technology system in the United Arab Emirates. The words ‘college’ and ‘technology’ convey a notion of advanced education, but such conveyance gets fuzzy when applied to HCT. Three years earlier, Mr. Bill traded a rewarding but ill-paid post at a Canadian technical college for an unrewarding but well-paid job in Dubai. That’s not entirely true as regards the ‘unrewarding’ part. Mr. Bill did enjoy the students and Dubai was a great place from which to travel. And no income tax.

Still, the educational standards were something less than rigorous and geared to the stated wish of the ruling sheikhs that their boys be educated, western-style, even if career prospects seldom rose above boring careers in the army and/or police. Given the wealth and rich history of the area, Mr. Bill might have questioned this policy but he supposed they thought that behind the b-movies, Beyonce, BMW’s, and baseball caps, Western civilization might have something of substance to offer. Although bright students did attend HCT, and did graduate to assume useful positions in UAE society, most were there because their fathers were tired of having them loll around the villa all day, munching on schwarmas and trying to figure out how to meet girls. If an instructor genuinely strove for excellence, it could, at times, be discouraging.

Asked once to give a year-end appraisal of his own performance, Mr. Bill exclaimed, ‘I’m a goddam babysitter’. His superiors were not amused and Mr. Bill had to employ a common euphemism related to bussing the gluteus maxima in order to keep his job.

And now, the math final. Two weeks of review has honed the students’ computing skills to Yorkshire pudding edge. The curriculum has been covered and questions solicited. Unfortunately, the questions revolve around a central theme. ‘Will I pass, Mr. Bill?’ It is a phenomenon Mr. Bill has become inured to. Almost to a man, the class is of the belief that passing an exam has less to do with mastering the course material than it does in ingratiating themselves to the instructor. And, of course, ‘helping each other’. They also believe exams are often marked not right or wrong but in accordance with the warmth the instructor holds in his heart for each student. And, if they actually are caught ‘helping each other’, Mr. Bill would surely do little more than waggle a finger. Being the veteran he is, Mr. Bill knows he is not one to gainsay a mindset that has stood the test of centuries.

The final review takes on the mood of a boot camp, a mind-control exercise in which Mr. Bill repeatedly blandishes his charges not to master the intricacies of complex fractions but to show up on time with pencil, eraser, and scientific calculator in hands that have never known the ravages of manual labor. Mr. Bill barks out these instructions while standing one foot from each student’s face, daring the student to let his attention wander, a method long employed by tyrannical nannies and drill sergeants. ‘BE HERE ON TIME! DO NOT FORGET YOUR PENCILS, ERASERS, AND CALCULATOR! BE HERE ON TIME. DO NOT. . . . Timid students cower in the face of such aggression but most respond with smirks. ‘Inshallah, Mr. Bill. I know you like me and are only having fun at my expense.’

At five minutes to nine, Mr. Bob stands at his desk watching the students file silently to desks. To discourage cheating, the room is big enough to separate each student by at least one desk. Mr. Bob sees – too late – that he ought to have spent more time explaining this arrangement. The students gather in the middle of the room, a white-clad muskox herd, opting to make their pitch for cheating at close quarters. Mr. Bob scatters them throughout the room, the grumbling desultory and good-natured. If Mr. Bob is lucky, only three or four students will show up late (‘Accident on Sheikh Zayed Road, Mr. Bob!’ ‘My father, he sleep in, too!’), two or three will show up without calculators, but at least one student will show up late with nothing. Despite dire threats of 0% for violating any of these exam essentials, the teacher generally does what he or she has to do to see that the student writes the exam. Too rigorous an application of the stated rules will a) occasion a sad look of disappointment from Mr. Bob’s supervisor and, if ignored, b) a one-way ticket back to Mr. Bob’s country of origin. The supervisor’s doleful face read as follows: ‘We thought you KNEW the subtleties of teaching at DMC.’

The time has come to pass out the exam papers. Mr. Bob first has to get the class' attention. Emulating a medieval town crier, Mr. Bob barks out the terms. This exam is 45 minutes long. The penalty for cheating is a lifetime - YES, A LIFETIME! - expulsion from the Higher Colleges of Technology.

As he hands out the exam papers, his windy exhortation continues.

On the cover sheet write down your name and student ID number WHILE NOT OPENING THE EXAM. DO NOT OPEN THE EXAM! JUST YOUR NAME AND ID NUMBER! DO NOT OPEN THE EXAM! DO NOT TURN THAT COVER PAGE!

'Clear everything off your desks. And, remember, NO TALKING. If you have a problem, put up your hand and I will come to talk to you. Do not bother the other students. That will be cheating and I will pick up your exam and you will get 0. Is this clear? DO NOT OPEN THE EXAM! And, lastly, if you finish the exam before the 45 minutes is up, please hand in your paper and leave QUIETLY.'

Another student straggles in, smiling and pointing to his watch. ‘Plenty of time, Mr. Bob. Eight-fifty, it says.’ He has no calculator.

'The army’s going to love your ability to tell time, Nabil. Hurry up and take that seat over there.'

'But, Mr. Bob, I want to sit there,' pointing to the desk immediately behind the class’ best math student.

'Nabil, please sit down in that seat and be quiet. You're late as it is.' Mister Bob looks about quickly. 'MOHAMED, WHAT DID I SAY ABOUT OPENING THE EXAM PAPER?!' He notes that 2 students are without calculators.

'Does anyone have any questions?' One hand is raised. 'JASSIM, CLOSE THAT EXAM PAPER! DO YOU WANT TO GET A ZERO MARK?'

'HEY, WHAT DID I TELL YOU PEOPLE ABOUT OPENING THOSE EXAM PAPERS? NOT UNTIL I TELL YOU!'

‘Ali, what’s your question?’ Mr. Bob KNOWS what the question is.

‘I pass, okay, Mr. Bob?’

‘The world needs ditchdiggers, too, Ali.’ The ‘Caddyshack’ reference is lost.

'Where's YOUR calculator, Nabil?'

Sheepish grin. 'I leave it at home.'

'Let's get this straight, Nabil. You're writing the math final exam today, a very IMPORTANT exam, and you leave your calculator at home?'

Bigger, sheepier grin - what's the big deal?, it says.

'How about you, Saeed? Where's YOUR calculator?'

Injured look. 'Somebody steal my calculator.'

'How do you suppose such an awful thing could happen, Saeed?'

'I do not know. Stolen,' He shrugs. The world is an uncertain place in which calculator thieves abound. Surely, Mr. Bob knew that. Mr. Bob actually DID know that and brought two calculators. Nabil and Saeed are not surprised at their good fortune. Mr. Bob grits his teeth.

'Okay, students. It is now 9:05. You may begin the exam.' Another straggler saunters through the door as if it were the first day of class. 'YOUSEF, hurry up and sit down. Where's your calculator? You do not have it?' Yousef is the class project. His English skills are almost non-existent and he has lasted this far only by the charitable offerings of his fellow students, charity not about to be forthcoming in this exam. 'You don't have a pencil, either? Why did you come here today, Yousef?' Railing at him is futile. He doesn't understand a word Mr. Bob is saying. Yousef is a project, a boy whose father has wusta (influence arising from proximity to the sheikhs) and wants him to attend an English-language school even if the only English his boy knows involves American cigarettes and British beer. He nods and smiles. Mr. Bob gives him an exam and a pencil. "You'll have to do the math in your head, Yousef, there's no more calculators available. I can't help you.' Yousef smiles slightly and recoils from the exam as if it were a very large and hairy insect.

Meanwhile, the rest of the class is still sitting, staring at their exams, peeking inside when they think Mr. Bob isn't watching. Mr. Bob forgot to be clear with his 'you may begin'. I SAID YOU MAY BEGIN.'

'Now, Mr, Bob?' 'We begin NOW, Mr. Bob?' 'Okay to begin?'

YES, YES and YES. Mr. Bob now has the potential to become a mass murderer. He dreams of wielding a Kalyshnikov.

A sudden quiet fills the room as heads bend toward desks. They try to concentrate but everyone has an ear cocked to hear that one student who will valiantly try to write the exam while suffering from a persistent, loud, and sickly, cough. Mr. Bob scans the room for the telltale signs of Kleenex. Sure enough, Hamad, sitting in a corner, begins to hack. Students near him shift slightly as if trying to move upwind.

Mr. Bob patrols the aisles to ensure there are no bits of exam contraband on the desks - notes, textbooks, pocket computers. Yousef waves his cellphone. He wants to know, without being able to articulate himself in English, if he can use his cellphone calculator. Mister Bob tries to explain that the cellphone won't perform the necessary math functions, but Yousef is too proud of his ingenuity to do anything but smile. Mr. Bob lets it go, certain in the knowledge that Yousef wouldn't get the correct answers to half the questions if Stephen Hawking was his tutor.

Mr. Bob returns to his desk. The exam proceeds quietly for ten to fifteen minutes. Suddenly, a hand goes up. Mr. Bob might have guessed. Tariq has a question. Tariq ALWAYS has a question. Mr. Bob walks slowly to Tariq's desk.

Tariq points to an answer he has written. He looks up at Mr. Bob and whispers, 'This is right?'

'Is what right?'

'This answer is right?'

'Tariq. This is an exam. You don't really expect me to answer that, do you?'

Tariq frowns. Evidently, he does expect Mr. Bob to answer the question. He scowls as Mr. Bob turns and walks back to the front of the room.

The staggered seating seriously hinders cheating. Students have to rise from their desks to survey a neighbor’s paper. Several students do this, masking their intent by straightening their clothing. Mr. Bob glares them back into their seats and notes, with some small pleasure, that most are trying to cadge answers from students even less skilled than they. Cheat away, Hamad!

The student who finishes first wants to know it it's okay to leave the exam room. Mr. Bob nods. The student rises and delivers his exam to the front desk. As he exits, he mutters something in Arabic to another student. Mr. Bob yells at him to get out before his exam is marked with a zero.

'I just tell Ahmed I wait for him at car.'

Completed exam papers start coming in. Students leave and mutter in Arabic as they go out the door. It is impossible to stop.

Soon, the room is down to three students, two of whom are scratching their heads and slipping their sandals on and off as if contemplating toes as potential calculating aids. One of the remaining students is Hamad, hacking now as if trying to rid himself of a lung. Another student looks up at Mr. Bob, his arms spread wide, and shrugs. Mister Bob smiles, understandingly. The student speaks.

'You help me, Mr. Bob. This stuff I don't know.'

'Sure, Mohamed, why don't I just write your paper FOR you? Would that be okay?'

Mohamed nods furiously. Mr. Bob turns to the other two, neither of whom appear to have heard the conversation, engrossed as they are in a painful last-ditch attempt to penetrate the mysteries of mathematics. It is not working. With roughly a minute to go, they seemed resigned to handing in a paper from which any satisfaction ended after writing their name and ID number.

Finally, Mr. Bob announces that time is up. 'Put down your pencils, gentlemen.'

Mohamed, of course, sees this as an instruction to begin writing. As Mr. Bob approaches him, Mohamed's non-writing arm shields the exam paper, denying Mr. Bob the opportunity to retrieve it. The ploy is unsuccessful, however, as Mr. Bob, with practiced deftness, snatches up the exam. Mohamed glowers, incensed over the unfairness of it all.

Mr. Bob prays that Hamad will do the decent thing and voluntarily place his contaminated exam on the stack on the desk so that Mr. Bob won't have to touch it.

Mr. Bob bundles the exam papers and leaves the room behind Mohamed. Some students are standing around, as if the wait might improve their chances of passing. Mr. Bob asks, 'Well, was the exam easy?'

'Too much easy, Mr. Bob,' says one, a student who hasn't shown up for half the classes, was late for the exam, and wouldn't know a fraction from a decimal.

'Too much hard, Mr. Bob,' says another, a hard worker who Mr. Bob hopes will make it through.

The other students smile nervously as Mr. Bob passes by, their continued presence in the hall a possible aid, they speculate, to a better mark. One never knew.